Shipping & Returns
We know you want your supps FAST - that's why all orders placed before 3PM Queensland time are shipped SAME DAY Monday - Friday.
Orders placed after 3PM or on the weekend are shipped next business day.
Shipping times vary based on you location, but standard shipping normally takes 2-8 business days* depending on your location.
** Please note that due to Covid, some orders may take additional time to be delivered.
We offer 3 simple rates for shipping your order:
- FREE Shipping for Orders over $100
- $10 Standard Shipping Orders under $100
- $20 Expedited Shipping on any order
Every parcel sent with Australia Post eParcel is given a tracking number. This will be sent to you in an email to let you know your parcel is on it's way. (if you do not receive an email from us, please check your Junk Folder)
In the unlikely event your parcel does not arrive in the times listed above, please reach out to us at firstname.lastname@example.org and we will do our best to locate your parcel.
We will keep you informed throughout this process.
If this does happen, we ask that you please be patient. Once the package is picked up by Australia Post, it is out of our control what happens, however we will do everything we can to find it for you.